Terms and Conditions for Kaizen Therapy

1. Introduction

Welcome to Kaizen Therapy. These Terms and Conditions govern your use of our mental health software, designed specifically for therapists to manage appointments and client information. By using our services, you agree to comply with these terms.

2. User Account

  • Eligibility: Users must be licensed therapists and at least 18 years of age. This service is available exclusively to users within the United States. By registering, you confirm that you meet these conditions.
  • Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

3. Services Provided

Kaizen Therapy offers the following services:

  • Appointments and Client Management: Streamlined processes for managing client scheduling and information.
  • AI Features: AI-integrated tools for generating treatment plans and session notes, providing actionable analytics while ensuring compliance with healthcare data protection regulations.

4. Intellectual Property

All content provided on our platform, including text, graphics, logos, and software, is the property of Kaizen Therapy and is protected by copyright laws. Users may not use any content from our software without prior written permission from us.

5. Accessibility Statement

Kaizen Therapy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to ensure we provide equal access to all users.

6. User Responsibilities

Users of Kaizen Therapy are expected to:

  • Enter accurate and up-to-date information into the system.
  • Maintain the confidentiality and security of their account information.
  • Comply with applicable local, state, and federal laws, particularly those pertaining to healthcare and data privacy.
  • Obtain appropriate consent from clients when using their data in connection with the services provided by Kaizen Therapy, including the use of AI-generated notes and treatment plans.

7. Termination of Use

You or Kaizen Therapy may terminate this agreement at any time. Upon termination, your right to use our services will immediately cease.

8. Disclaimer of Warranties and Limitation of Liability

Kaizen Therapy provides its services "as is" without any express or implied warranties. We do not guarantee that the services will meet your specific requirements or be uninterrupted or error-free. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. Specific exclusions apply to the accuracy of healthcare data and reliance on such information for clinical decisions.

9. Dispute Resolution

For any disputes arising from these Terms and Conditions, please contact us directly for resolution. If disputes cannot be resolved through negotiation, they may be submitted to arbitration as mutually agreed.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which the user's practice is registered, without regard to its conflict of law provisions.

11. Amendments

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our platform.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at support@kaizen-therapy.com


Privacy Policy for Kaizen Therapy

1. Introduction

At Kaizen Therapy, we prioritize the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how it is used, and how it is protected, focusing particularly on the management of sensitive healthcare data.

2. Information Collected

We collect personal information directly from you, such as name, email address, professional credentials, and detailed health information concerning your clients. We also collect usage data to enhance our services.

3. Use of Information

The information we collect is used to:

  • Provide and maintain our services;
  • Communicate with you about your account and services;
  • Enhance and improve our services, including through data analysis, particularly ensuring compliance with healthcare data protection laws.
  • AI Algorithm Notice: We utilize clients’ session information through AI algorithms for the purpose of generating session notes and treatment plans. All therapists using our platform are required to inform their clients about this use and to obtain their consent.

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • To comply with legal obligations;
  • To protect the security or integrity of our service;
  • To perform service-related services by third parties, under confidentiality agreements;
  • Specific conditions under which health information may be shared, especially with healthcare providers or insurers, or as required by law.

5. Data Security

We employ advanced security measures to protect your information, including encryption and secure data storage technologies. These measures are particularly focused on the protection of sensitive